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The Daily Savannah

Tuesday, 6 October 2026 Edition Nº 36

Safaricom's second M-PESA SMS proves you paid without showing your balance — and it is the business, not you, that decides whether you get it.

Featured · Fintech

M-PESA's "Jumbe" is a second SMS that proves you paid, minus your balance

Safaricom's official name is Split Notifications; customers see it as Jumbe. When a business has switched it on, a payment now triggers two messages at the same moment: the usual M-PESA confirmation, balance included, and a Jumbe SMS meant to be shown to other people. It carries the transaction code, amount, business name, Till number and date and time, but not your balance, full name or phone number. In place of your name you get a JumbeID — first initial, last initial and the last two digits of your number, so Nancy Kamau ending in 74 becomes NK_74. That is not anonymity: regulars at a small shop could still work out who you are, and two customers can share an ID, with the transaction code telling them apart. There is nothing to register for, and the choice is the merchant's — only the main administrator of the business account can enable it, via *234# or the M-PESA Business Hub. Owners can also nominate staff to receive a short alert per payment showing the amount, reference and JumbeID, but never the owner's balance, history or PIN. Staff have to consent through an SMS code and a USSD prompt, and only active Safaricom lines qualify. Safaricom has not said whether customers can switch the receipt off.

Source: Techweez

A customer paying by phone at a shop counter — Jumbe is a second M-PESA SMS that proves the payment without showing the payer’s balance
TELCOS

Safaricom takes its Home Internet clinic to an Embakasi estate

Safaricom announced on 6 October a clinic at Avenue Park Phase 1 in Embakasi, where residents could put connection problems and plan questions to staff and technicians. Hakim Ali of the Home Segments team put the estate at "about 70 per cent connected by Safaricom" — his estimate, since Safaricom publishes no per-estate figures. The context matters: fixed internet passed a million subscriptions in June 2026, the home base grew 35% to 407,080 in the year to March, and the fibre network now passes 807,016 homes. Since 29 April the plans are faster at no extra cost — Bronze from 15 to 40 Mbps at KES 2,999, Silver from 30 to 60 at KES 4,100, Gold from 80 to 150 at KES 6,299 — with fair-usage caps of 1.5, 2 and 5 TB. Coverage checks and plan changes are in My OneApp or on *400#. If a speed test still looks old, the router or Wi-Fi in far rooms is the likelier culprit.

Tech-ish

2 SMSper till payment when the merchant enables Jumbe
NK_74Safaricom's sample JumbeID for a number ending in 74
40 MbpsHome Fibre Bronze, up from 15 at the same KES 2,999
807,016homes passed by Safaricom's fibre network
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